Knowledge Base

Account Settings

  • How do I become an instructor and where do I go to register?
    To become an instructor and register on GSourcers, there are two primary ways to do this: 1. Registering as a new user Locate the Sign-Up Form: Look for a Sign Up or Register button on the website’s header or login page. Fill in the Registration Details: Enter your email, username, and password. Check the Instructor […]
  • How do I get a new password?
    Enter your email address that you gave us when you created your account and we’ll send you a new password. You may keep this password or change it after login. If you do not receive email, either there is something wrong with your email account and it is rejecting the mail, or you mistyped your email […]
  • How to set up and record a Live Streaming video on GSourcers?
    How do you activate GSourcers Live Streaming? The GSourcers Lesson Live Stream enables instructors to live record and conduct online classes by utilizing third-party services, specifically the video platform YouTube. This feature allows you to engage with your students effectively by providing study materials, enabling them to contribute comments and questions through the Live Chat, […]
  • How to connect to Google Meet as Instructor
    How to connect Google Meet as Instructor? This section is only for Instructors. As an Instructors, you can configure Google Meet from your user account: To use Google Meet, you should first create your own API credentials by following the manual below: https://www.gsourcers.com/configuring-your-googlemeet-app-credentials/  Once you have the credentials, move to the next step of the […]
  • How to create Google Meetings as an Instructor?
    As an instructor, you can create Google Meetings when adding a new lesson as follows: Set the title of the meeting and fill out the fields (date, time, timezone, event visibility, and meeting summary) and Save Changes: After publishing, Instructor can edit, remove, or stat meetings directly from the dashboard: After starting the meeting, the […]
  • How to activate and configuring your GoogleMeet App Credentials?
    Configuring App Credentials In order to establish a connection with Google Meet, it is necessary to generate Google Credentials beforehand. This can be accomplished by accessing the Google Developer Console. https://console.cloud.google.com/console.cloud.google.com By simply following the steps outlined below, it is easy to obtain API keys. In order to get API credentials, it is necessary to […]

Course Creation & Management

Read more articles in Course Creation & Management »

Enterprise Users

  • How do I purchase a course for a group?
    Access to the “Groups” feature in GSourcers is primarily managed by the site administrator and the Group Admin (the person who created the group). Administrator: The site administrator has full access to create, manage, and assign courses to all groups on the platform. They can also delegate a user to be a Group Admin. Group […]
  • How do I refer and invite new learners?
    On GSourcers, the most common way to invite new learners is for the GSourcers Site Marketing Administrator or an instructor to manually add them to a course. While there isn’t a direct “referral program” for students to invite others, instructors have a specific method to enroll new learners. Option 1: Instructor Manually Adds a Student […]

General

  • How do I become an instructor and where do I go to register?
    To become an instructor and register on GSourcers, there are two primary ways to do this: 1. Registering as a new user Locate the Sign-Up Form: Look for a Sign Up or Register button on the website’s header or login page. Fill in the Registration Details: Enter your email, username, and password. Check the Instructor […]
  • I do I registers and take a course?
    Here is how a learner typically registers and takes a course: Step 1: Register an Account If you are a new user, you must first register an account on the website. This can usually be done by clicking a Register or Sign Up button located in the site’s header or on a course page. You […]
  • How does the instructor creates and starts his live class?
    To create and start a live class, an instructor uses the Live Stream lesson type within their instructor’s account, which is typically integrated with a service like Zoom. Here is a step-by-step guide: Configure Live Stream Settings: The instructor must first configure the live stream settings in the instructor’s dashboard by navigating to GSourcers Dashboard […]
  • How do I get a new password?
    Enter your email address that you gave us when you created your account and we’ll send you a new password. You may keep this password or change it after login. If you do not receive email, either there is something wrong with your email account and it is rejecting the mail, or you mistyped your email […]
  • How to register and sign into GSourcers?
    You want to know how to use and make GSourcers work for you? Here are three simple steps to get you started. 1. Register, Log In and create a great profile that sells you best 2. Create a great profile and make sure to complete your profile – Ensure it stands out. To do that, read our best […]

Learning

  • How does the subscription model work?
    As a subscriber, you get unlimited access to all the subscribed GSourcers courses for the duration of your monthly or annual subscription.
  • Who are your instructors and how do you vet them?
    Our instructor community includes real-world subject matter experts selected to support you. Our unique tutoring marketplace model allows us to continuously vet our instructors through a combination of manual and automated tactics, including social proof from learners.
  • Do you offer face-to-face classes?
    We do not offer our own on-campus or face-to-face courses. However, for those who prefer in-person, class-based training, we have partnered with leading accredited institutions in South Africa. If you are interested in attending a physical class, please contact us here to start your application so we can connect you to one of our partner institution.
  • What are your live online classes like?
    Our live online classes are a great way to learn in an interactive, group setting with a skilled tutor. Classes are held in a virtual classroom via platforms like Zoom and Microsoft Teams, so you get all the benefits of learning with a cohort without needing to travel. You can learn from anywhere with a […]
  • Can I take your courses on my phone or tablet?
    Yes! Our pre-recorded lessons are designed to be accessible on all your preferred devices, so you can easily learn on your laptop, tablet, or smartphone.
  • What is the refund policy?
    We are confident you’ll be satisfied with our courses. However, if you are not, we offer a [number]-day money-back guarantee. Please refer to our full refund policy on our website for more details.
  • Are the courses on GSourcers accredited?
    Please take note that all GSourcers’ online courses are not accredited. They do not count towards any recognized qualification. Instead, they are specially designed to teach you relevant skills that will enable you to perform your job more effectively, typically in a shorter period of time. They have been developed without approval against regulated standards. […]
  • What kind of support is available if I have a problem?
    We offer a few different types of support. If you have a question about the course content, you can connect with a registered instructor. For technical issues, you can contact our dedicated support team via email or our help center.
  • Are the instructors certified?
    Yes, all of our instructors are experienced professionals who are registered and have a proven track record in their respective fields. We ensure they have the expertise to provide you with the best learning experience.
  • How long do I have access to a course after I purchase it?
    Once you enroll in a course, you have lifetime access to the materials. You can learn at your own pace and revisit the content whenever you need a refresher.
  • How much do the courses cost?
    Our pricing varies depending on the course. Please visit the individual course page for detailed pricing information. We also offer various payment plans and special promotions throughout the year.
  • What are the technical requirements for the courses?
    You’ll need a computer, tablet, or smartphone with a reliable internet connection. Our lessons are designed to be accessible on most modern devices. No special software is required.

Read more articles in Learning »

Legal

  • Community Policy
    GSOURCERS AFRICA COMMUNITY POLICIES Welcome to GSourcers, the premier platform for Africa’s aspiring and established individuals. Our mission is to connect and empower the continent’s workforce, including students, professionals, entrepreneurs, and everyone in between. We are building a community rooted in respect, authenticity, and shared success. To ensure this, we have established the following policies, […]
  • Instructor and Reseller Agreement
      COURSE RESELLER PARTNER AGREEMENT   THIS AGREEMENT (“Agreement”) is made by and between: GSourcers (Pty) Ltd, having its registered office in Johannesburg, Republic of South Africa, registered with the agency of the Department of Trade, Industry and Competition in South Africa (“the Companies and Intellectual Property Commission – CIPC”) under number 2016/133405/07 (“Company”), Hereinafter […]
  • Terms of Use
    Last updated: May 1, 2024 Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the https://gsourcers.com website (the “Service”) operated by GSOURCERS (“us”, “we”, or “our”). Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, […]
  • Privacy Policy
    Effective Date: September 16, 2025 1. Introduction This Privacy Policy outlines how GSourcers (referred to as “we,” “us,” or “our”) collects, uses, processes, and protects your personal information. We are committed to protecting your privacy and ensuring that your personal data is handled securely and transparently. Our offices are located in Libreville, Gabon, and Johannesburg, […]
  • Course Subscription Contract
    eLearning Terms and Conditions Unless otherwise specifically agreed in writing, the following Terms and Conditions apply to any one or more eLearning courses (hereinafter ‘eLearning’) offered by GSourcers (Pty) Limited (or its affiliates, hereinafter together referred to as ’GSourcers’) to the user of the eLearning courses (hereinafter referred to as the ’Trainee’). These Terms and […]
  • Users Code of Conduct
    GSOURCERS is committed to providing a fun and exciting learning social media experience in an environment that values the diversity and protects the dignity and rights of all members of our community. These members include students, instructors, employees, suppliers, partners, and all others who access our portal. GSOURCERS is an equal opportunity employer, and insists […]
  • Usage Agreement for Tutor and Learner
    The following arrangements are understood and agreed by: GSourcers (Ltd) Limited (“GSourcers”) and you the service provider (hereby referred to as “Tutor“) in connection with any agreement you enter into, following an introduction by GSOURCERS, with the learner or the learner’s parent/guardian (as the case may be, the Client) to provide tutoring services to the learner […]
  • Intellectual Property Policy
    This Intellectual Property Policy was last updated on December 4, 2023. GSourcers is a technology platform that enables anyone anywhere to create and share educational content. We host hundreds and thousands of courses on our online learning marketplace. Our marketplace model means we don’t review or edit the content for legal issues, and we aren’t […]
  • Reporting Infringement
    We respect the intellectual property of others, and expect our users to do the same. If you have a good-faith belief that any content on GSourcers infringes your intellectual property (IP), let us know. If you are unsure whether the material you plan to report is infringing, you may contact us before seek legal advice. […]
  • Learner Referral Program Terms
    This Referral Fee Agreement (this “Agreement”) is made as of the signing in day (the “Effective Date”) by and between GSourcers (Pty) Ltd (“GSourcers”), having its registered address and principal place of business at 28 Blairgowrie Drive, Johannesburg, and Referral Partner (“Partner” and Partner each, individually, a „Party“ and, collectively, the „Parties“). Terms and Conditions […]
  • Course Reseller Partner Agreement – Terms and Conditions
    This Agreement (“Agreement”) outlines the terms and conditions between GSourcers (Pty) Ltd, a company registered in Johannesburg, Republic of South Africa, with CIPC registration number 2016/133405/07 (“Company” or “Client” or “First Undersigned”), and you, the Reseller (each a “Party” and collectively the “Parties”). 1. Definitions 1.1. Product(s): Refers to the Company’s goods, software, course content, […]
  • Learner Referral Program Terms
    This Referral Fee Agreement (this “Agreement”) is made as of the signing in day (the “Effective Date”) by and between GSourcers (Pty) Ltd (“GSourcers”), having its registered address and principal place of business at 28 Blairgowrie Drive, Johannesburg, and Referral Partner (“Partner” and Partner each, individually, a „Party“ and, collectively, the „Parties“). Terms and Conditions […]

Marketing

  • How do I purchase a course for a group?
    Access to the “Groups” feature in GSourcers is primarily managed by the site administrator and the Group Admin (the person who created the group). Administrator: The site administrator has full access to create, manage, and assign courses to all groups on the platform. They can also delegate a user to be a Group Admin. Group […]
  • How do I refer and invite new learners?
    On GSourcers, the most common way to invite new learners is for the GSourcers Site Marketing Administrator or an instructor to manually add them to a course. While there isn’t a direct “referral program” for students to invite others, instructors have a specific method to enroll new learners. Option 1: Instructor Manually Adds a Student […]

Messaging

Payment & Subscriptions

  • Payment Guide: How to Pay for a course?
    Voici notre Guide de Paiement Hors Ligne pour GSourcers Ce guide vous explique les étapes à suivre pour effectuer un paiement hors ligne pour votre cours chez GSourcers. Vous pouvez choisir entre un virement bancaire ou un paiement via Airtel Money.   Option 1 : Paiement par Virement Bancaire ou Airtel Money Pour effectuer votre […]

Commission

  • How do I purchase a course for a group?
    Access to the “Groups” feature in GSourcers is primarily managed by the site administrator and the Group Admin (the person who created the group). Administrator: The site administrator has full access to create, manage, and assign courses to all groups on the platform. They can also delegate a user to be a Group Admin. Group […]
  • How I get paid as an instructor for my courses?
    As an instructor using GSourcers platform to teach online, your payment process is handled through the platform’s e-commerce and payout features, which are managed by the GSourcers Site Billing Administrators. The way you get paid depends on the payment model and settings configured by the admin. Here is a breakdown of how the process generally […]

Pricing and Access

  • Payment Guide: How to Pay for a course?
    Voici notre Guide de Paiement Hors Ligne pour GSourcers Ce guide vous explique les étapes à suivre pour effectuer un paiement hors ligne pour votre cours chez GSourcers. Vous pouvez choisir entre un virement bancaire ou un paiement via Airtel Money.   Option 1 : Paiement par Virement Bancaire ou Airtel Money Pour effectuer votre […]
  • Where can I find information about the subscription plans and membership levels?
    If you would like to view the available subscription plans and their details, please click on the following link: https://www.gsourcers.com/membership-levels/ Your payment transactions with GSourcers are secure because we utilize PayFast, a trusted and widely-used payment gateway in South Africa. PayFast ensures the safety of your financial details through advanced security protocols, including secure socket […]
  • How do I access a course after I’ve purchased it?
    Once you purchase a course, it will be added to your profile. You can access it by logging into your account and navigating to your personal dashboard or profile page.
  • How do I set a price for my course?
    In the course settings, you will find an option to set a price. You can choose to make the course free, a one-time purchase, or part of a subscription.

Privacy and Security

  • Can I control my message notifications?
    Yes, you can access your personal settings within the messaging system to choose whether you want to receive email notifications or other types of alerts for new messages or announcements.
  • Are my private messages secure?
    The GSourcers Messaging system is designed to handle messaging entirely on the front end of the website. Messages are stored securely within the website’s database.

Tutoring

  • Google Meet Manual for Instructors
    Manual for Instructors: Google Meet Google Meet is a video conferencing platform that allows you to host and join live virtual lessons, meetings, and webinars. It is available in your instructor account, allowing you to create and manage live classes from your dashboard. This manual will guide you through the process, from initial setup to […]
  • How do I become an instructor and where do I go to register?
    To become an instructor and register on GSourcers, there are two primary ways to do this: 1. Registering as a new user Locate the Sign-Up Form: Look for a Sign Up or Register button on the website’s header or login page. Fill in the Registration Details: Enter your email, username, and password. Check the Instructor […]
  • Where do I track learners’ progress and data analytics reports?
    Instructors can track learner progress and access data analytics reports from their User Dashboard.   Tracking Student Progress For detailed progress tracking, instructors need to navigate to Instructor’s Dashboard > Left or top right menu > Students. Here, you can find a comprehensive list of all students and their data, including courses enrolled in, completed […]
  • Where do I find my communication tools?
    The communication features for both learners and instructors are located in different parts of the GSourcers Learning platform, within the user dashboard and course pages.   For Instructors Instructors manage their communication tools from the user dashboard and the course builder. Announcements: This is a core communication tool for instructors. They can create and send […]
  • How does an instructor communicate with his learners through the course completion?
    An instructor communicates with learners throughout the course completion using a variety of features built into GSourcers. These tools are designed to facilitate one-way announcements, public discussions, and private interactions. 1. Course Announcements This is the primary way for an instructor to broadcast information to the entire class. Announcements are a key feature for: Sharing […]
  • How does the instructor creates and starts his live class?
    To create and start a live class, an instructor uses the Live Stream lesson type within their instructor’s account, which is typically integrated with a service like Zoom. Here is a step-by-step guide: Configure Live Stream Settings: The instructor must first configure the live stream settings in the instructor’s dashboard by navigating to GSourcers Dashboard […]
  • Where can instructors review student quiz results?
    Instructors can review detailed student quiz results through the their account Dashboard.
  • Can I offer course certificates?
    Yes, you can issue certificates upon course completion. GSourcers can customize the certificate template and attach it to your course.
  • What information is required to set up a course?
    A course typically requires a title, a brief description, an assigned category, and a featured image. You will also need to define the course content, such as lessons and quizzes.
  • How do I create a new course?
    To create a new course, navigate to your dashboard and look for the “Courses” or “Add New Course” button. You will then be guided through a series of settings to define your course.
  • How to set up and record a Live Streaming video on GSourcers?
    How do you activate GSourcers Live Streaming? The GSourcers Lesson Live Stream enables instructors to live record and conduct online classes by utilizing third-party services, specifically the video platform YouTube. This feature allows you to engage with your students effectively by providing study materials, enabling them to contribute comments and questions through the Live Chat, […]
  • How to connect to Google Meet as Instructor
    How to connect Google Meet as Instructor? This section is only for Instructors. As an Instructors, you can configure Google Meet from your user account: To use Google Meet, you should first create your own API credentials by following the manual below: https://www.gsourcers.com/configuring-your-googlemeet-app-credentials/  Once you have the credentials, move to the next step of the […]

Read more articles in Tutoring »